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Terms And Conditions

Season Ticket Member,

Thank you for joining us for the 2018 Vancouver Stealth season.   Please review the Season Ticket Membership Terms and Conditions outlined below, as of [insert date].

If you have any questions regarding this document, please contact the Stealth Sales Team at Tickets@StealthLAX.com or 604.882.8800.

1.0    Season Ticket Membership Terms

Season Ticket Memberships include 10 games. Due to the uncertainty of whether the 2018 NLL regular season will include 10 home games, we have accounted for 10 games in your membership. The following scenarios could apply:

a)       If there are 10 regular season home games, you have paid for all games

b)      If there are 9 regular season home games & we host a playoff game, you have paid for all games

c)       If there are 9 regular season home games & we miss the playoffs, all regular season games are paid for and the remaining balance is taken as a down payment for your 2019 Membership

 

2.0    Season Ticket Membership Benefits

Membership includes the following benefits:

2.1          Personal Account Representative

Season Ticket Members will have a dedicated Account Representative assigned to them.   This Account Representative will answer any questions you have and take care of any issues leading up to and during the season.

2.2          Regular Season Ticket Vouchers

Season Ticket Members will be given 1 regular season game ticket voucher for each seat in their account.  These vouchers will be valid for a seat in their Season Member price category, based on availability.

2.3          Additional Game Tickets

Season Ticket Members who would like to purchase additional tickets for individual games, can purchase up to 2 tickets per game at 15% off regular rates. This 15% discount applies to the following zones:

a)       Club

b)      Upper Sides

c)       Lower Sides

d)      End Zones

Any single game tickets purchased above and beyond the 2 discounted additional tickets must be purchased at regular single game ticket rates.

2.4          No Ticket Wasted Program

Season Ticket Members will be able to move their tickets from games they can’t attend, to games they can attend.  If you are unable to attend any game during the regular season, notify your Account Representative within 3 business days of the game, and they will transfer your tickets to a different regular season game that you can attend.

Your Account Representative will provide you with the best available alternative seats, in the same pricing category for the make-up game of your choice (subject to availability).

2.5          2019 World Indoor Lacrosse Championships

Season Ticket Members will be provided with an exclusive opportunity to secure priority seating for the 2019 World Indoor Lacrosse Championships being held at Langley Events Centre. 

2.6          Member ID Card

Season Ticket Members will be provided with identification cards which they can present at the Team Store to receive 15% off merchandise.

 

2.7          Home Playoff Games

Season Ticket Members will have first option to purchase your seats for all home playoff games.

 

2.8          Club Member Parking Pass

Season Ticket Members who have purchased seats in the Club Section will receive 1 free parking pass for the 2018 season valued at $50 (one per account).

3.0    Automatic Renewal, Payment, and Membership Terms

Memberships will renew every year on the following payment terms:

3.1          Early Bird Payment Plan Option (online through Credit Card only):

a)       This only applies to fans that became Members prior to the Early Bird deadline

b)      If you opt into using the payment plan, you will have four separate and equal payments

  1.        First payment: taken upon commitment for your 2018 Season Membership
  2.        Second payment: taken on Sunday, October 1st
  3.        Third payment: taken on Wednesday, November 1st
  4.        Final payment: taken on Friday, December 1st

 

3.2          Payment Authorization

a)       By signing up for a Season Ticket Membership, you are providing Ten Feet Sports & Entertainment (TFSE) authorization, on behalf of the Vancouver Stealth, to charge your Credit Card for Membership dues in accordance with the payment terms selected.

b)      As noted in the ‘Membership Benefit Terms’, all Season Ticket Members will be charged for 10 games for the 2018 season (refer to Section 1.1).

                                             i.            If there are 9 regular season home games and we miss the playoffs, all games are paid for and the remaining balance is taken as a down payment for your 2019 Season Ticket Membership, which is equivalent to the value of your Season Ticket Membership for one game (based on 2018 Membership rates).

                                           ii.            For all Season Ticket Memberships, payment authorization shall remain in effect so long as the Membership remains in effect.

                                         iii.            As a Season Ticket Member, you understand it is solely your responsibility to ensure your payment information is up to date, and you notify the Vancouver Stealth of any deficiencies.

3.3          2019 Opt-Out Policy

a)       Season Ticket Members are permitted to Opt-Out of their Membership once the 2018 Season has ended. As a Season Ticket Member, if you do not Opt-Out of your Membership agreement, you will be automatically considered a 2019 Season Ticket Member. This gives Ten Feet Sports & Entertainment (TFSE), on behalf of the Vancouver Stealth, authorization to charge your Credit Card on file for a 2019 Season Ticket Membership.  This charge will be based on the location of your 2018 Season seats, and the value of these seats for the 2019 season.

b)      If you Opt-Out of your 2019 Season Ticket Membership after having your Credit Card automatically charged, and do so at least 3 weeks in advance of the start of the regular season, TFSE, on behalf of the Vancouver Stealth, will provide you with a full refund.

c)       As a Season Ticket Member, you understand that it is solely your responsibility to ensure you Opt-Out of your 2019 Season Ticket Membership within the specified timeline.

d)      If you would like to Opt-out of your 2019 Season Ticket Membership, you must contact your Account Representative at 604.882.8800.

3.4          Agreement Modification

a)       The Vancouver Stealth have the right to amend these Terms and Conditions in their sole discretion by posting such amendments to Stealthlax.com

b)      If amendments are to take effect prior to the beginning of the 2018 season, Season Ticket Members will be notified of any such amendments by the Vancouver Stealth.

c)       As a Season Ticket Member, if you choose to cancel your Membership because of the amendments, you will not be entitled to any refunds of any payments made prior to the amendments.

d)      Members will be notified of any amendments at least 7 days in advance of the amendments taking effect.

3.5          2018 Membership Cancellation

a)       As a Season Ticket Member, you are entitled to cancelling your Season Ticket Membership at any time.

b)      If you decide to cancel your Season Ticket Membership you are not entitled to any refunds of any payments made prior to cancellation.

c)       To cancel your Season Ticket Membership, contact your Account Representative at 604.882.8800.

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